Appliance Repair Dispatcher and Mechanic
Private employer · Brooklyn, NY
full timeentryPosted today
Job description
A Brooklyn-based appliance repair company is currently seeking new team members to fill multiple roles within their organization. The employer is looking for a Customer Service Representative/Dispatcher to manage the front office operations and skilled Appliance Repair Mechanics to handle field service calls. These positions are based locally in Brooklyn and serve the surrounding community.
Typical duties for the dispatcher role include answering phone calls, scheduling service appointments, and coordinating with technicians. For the mechanics, responsibilities generally involve diagnosing equipment malfunctions, performing necessary repairs, and ensuring customer satisfaction with appliance performance. The employer requires candidates who are proficient with computers and have a solid command of the English language to ensure effective communication with the team and clients.
Requirements
Experience in appliance repair (for mechanics)
Proficiency in English
Computer literacy
Ability to work in a dispatcher or office reception capacity