EMT Call Taker / Dispatcher in Training

Assist Ambulance, a New York City EMS agency, is currently seeking Emergency Medical Technicians to join their communications department as Call Takers and Dispatchers in training. The role is based at their Brooklyn headquarters and serves the emergency medical and transportation needs of the five boroughs. This is a critical position that involves managing high-volume communications for both non-emergency medical transports and urgent emergency calls. Successful candidates will coordinate with various medical facilities, including hospitals, skilled rehabilitation centers, and urgent care centers. Typical duties for this role include handling interfacility STAT transfers, coordinating community paramedicine calls, and assisting with daily operations. Dispatchers are responsible for coordinating crew members, managing vehicle assignments, and troubleshooting equipment or supply issues to ensure smooth service delivery. The employer offers a dynamic work environment focused on providing essential medical services. Scheduling is currently to be determined based on the applicant pool. Interested candidates should reach out to the recruitment contact to discuss the application process and training requirements for this essential public safety position.

Must have an active NY State EMT card Ability to handle high-volume call-taking Availability for scheduling TBD