EMT / Call Taker/Dispatcher in Training

Assist Ambulance, a New York City EMS agency, is actively seeking Emergency Medical Technicians (EMTs) to join its Communications Department. This role is offered as a call taker/dispatcher in training, providing an excellent opportunity for EMTs to transition into or expand their skills within emergency dispatch operations. Assist Ambulance is renowned for offering a full spectrum of emergency medical and transportation services across New York City. The successful candidate will undergo comprehensive training to manage emergency and non-emergency calls, effectively dispatch ambulance units, and maintain clear communication with field crews. Typical duties for a communications dispatcher include answering incoming calls, assessing situations quickly, providing pre-arrival instructions to callers, accurately documenting incident details, and coordinating resources to ensure timely and appropriate responses. This position is vital to the seamless operation of emergency services and contributes directly to public safety and patient care. The employer is looking for dedicated professionals ready to grow within their EMS agency.

EMT certification